Most of your churn is decided before anyone sees it coming.
Stalled onboarding, quiet usage drops, and failed payments cost you renewals while the signals sit unwatched. We find that leak in 48 hours and show you the agentic workflows that catch it in time.
The Context
Most churn is set in the first 90 days, when accounts that don't reach value quietly disengage. A power user goes quiet a month before renewal. A failed payment lapses a subscription nobody meant to lose. The data exists — but your team can't watch every account in real time, so the warning passes unseen. That's a Leaking Seat: capacity you pay for that never reaches the signal in time.
The Outcome
We map where retention signals go unwatched, price the Efficiency Tax on every missed window, and hand you workflows for onboarding, health monitoring, and recovery — Glass Box, deterministic, and safe to point at customer data, which a consumer chatbot is not.
Active Workflows
Agentic systems built for b2b saas
Onboarding Nudges
Drive time-to-value with automated, contextual check-ins across the first 90 days.
Health Monitoring
Flag at-risk accounts to the right CSM before the renewal window, not after.
Involuntary-Churn Recovery
Catch failed payments and expiring cards and trigger recovery automatically.
The Design Process
How we deploy for b2b saas
Signal Audit
We map the retention signals your team can't watch in real time today.
Agentic Plumbing
We build deterministic workflows across your product analytics, CRM, and billing.
Sovereign Deployment
Fully auditable Glass Box deployment. Customer data stays governed.
Integration Stack — We plumb into the tools you already pay for
Proof
Claim Your Teardown
48-Hour Agentic Teardown · ₹12,500 / $150